1) Contact us
Patients will need to fill up our online Registration Form for their querie or confirmation of any selected procedure. Patients are required to fill up the Patient Questionaire form which details all past medical history and also enclose a current photograph which is a mandatory requirement of all surgeries.
2) Surgical Package Selection
We are trained to draw up customised surgical packages for our patients. Please let us know what surgical procedures you are looking for and we will help you get your ideal package. (which includes surgeons, hospitals, accommodation and ground handling). We will also assist with your ticket bookings by our sister company – Tranholidays Travel and Tours Sdn Bhd, upon request.
3) Lab Profile / Confirmation of procedures.
Patients are encouraged to visit their GP and inform him of their impending surgical holidays. This is so that patients can have their Lab Profile done and results forwarded to us at U’reka S’capade. This is a very important step. We will then forward your lab results to your surgeon of choice to asses your suitability for the selected surgery. This is merely to avoid a disappointing trip.
Visa‘s for British, Commonwealth and European Union National is not ordinarily needed.
Please notify your bank that you intend to use your debit and credit card overseas.
Please pack lightweight and loose fitting cotton clothes and comfortable shoes as the wheather in Kuala Lumpur is hot and humid. There is no cause to pack jumpers and coats. Reading materials could be useful to keep you occupied during your recovery period.
U‘reka S‘capade recommends that you insure your travel and disclose all relevant details to your insurer pertaining to your elective surgery abroad.
5) Your stay in Malaysia
On arrival in Malaysia, our guest relations manager will meet you at the airport and escort you to your hotel and assist you with your check-in. Waiting for you at the hotel will be our “Welcome Pack” containing a local telco sim card and details of all your doctors consultation. The International Patient Services Manager (IPSM) will always accompany you for all your doctor and hospital related appointments and follow-ups.
6) Returning Home
On your final follow-up with your surgeon before returning home, patients are advised to request for a referral letter for their GP, detailing the patients surgery. This is especially so for patients who may have time constrains and may need to visit their GP for suture removals.